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Windows 7 Windows 7 Stuck on Checking for Updates

H

HM2017

#1
I bought this Dell computer with Windows 7 Professional already installed a couple of months ago, but am just now setting it up.


When I try to check for updates, it just hangs. I understand this is a fairly common problem, so I tried to research solutions. I went to this page and downloaded the programs: https://support.microsoft.com/en-us/kb/3200747.


But when I tried to run the first one, KB3020369, it just is stuck on "searching for updates on this computer."


I have tried to run the Update troubleshooter and got this error: Windows Update Error 0x80070005.


I have no idea what to do next.


Thanks for any help!

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