Windows 7 Windows 7 Stuck on Checking for Updates

Discussion in 'Operating Systems' started by HM2017, Jan 11, 2017.

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  1. HM2017

    HM2017 Guest

    I bought this Dell computer with Windows 7 Professional already installed a couple of months ago, but am just now setting it up.


    When I try to check for updates, it just hangs. I understand this is a fairly common problem, so I tried to research solutions. I went to this page and downloaded the programs: https://support.microsoft.com/en-us/kb/3200747.


    But when I tried to run the first one, KB3020369, it just is stuck on "searching for updates on this computer."


    I have tried to run the Update troubleshooter and got this error: Windows Update Error 0x80070005.


    I have no idea what to do next.


    Thanks for any help!

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