Windows 10 Windows 10 acting erratically



My laptop running windows 10 has been acting erratically recently after switching on I tried to refresh by using right click and a black screen with cursor appeared after fixing that i noticed that the disk usage is 100 percent and after trying to fix that nothing changed and even if I try to open chrome or any application the application doesn't open and even if it opens it doesn't respond and moreover the laptop is only a year old and only zoom is the only installed application and even performing simple tasks such as copying files result in a black screen with cursor . What should I do ?

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