Windows 10 unmuting sound

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Paul Ciotti

I can't hear sounds through my external speakers. Down in the bottom right hand corner of my screen is a little icon showing a speaker with an X next to it. In the past I have unmuted the sound by clicking on the X. But now clicking on it does not unmute it. I also can't get any sounds through my headphones when I plug them into the front of my computer in the speaker jack.


My computer does have a near useless internal speaker which is still working but the sound quality is poor and the volume low. What I need to do is turn off the internal speaker and turn back on the speaker jack so I can use my external speakers again. I am sure this is a simple matter of clicking on something somewhere. But I have no idea where.


Any ideas? Clicking on the unmute button doesn't work. It stays muted.

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