Windows 10 My bluetooth mouse stooped working out of no where

G

GregoryDiaz1

hello, I use a Dell XPS 2 in 1 laptop as my daily driver, With it, I use the Logitech MX anywhere 2 Bluetooth mouse with it. I have been using it for a few months now, a few days ago my mouse stop working with my laptop. Under pair, the device would not connect. when I removed the device and attempted a new connection. the laptop was able to make the connection with the mouse, it said connected, but when I moved the mouse around my course did not move at all. I have eliminated the possibility of it being the mouse as I was able to usefully able to pair it with my home desktop and use it. other devices like my Bluetooth headphones and my ink pen both continue to work on my laptop. I also attempted to use another working wireless mouse and it was able to connect but was not able to move the cursor. I also have already tried deleting all the Bluetooth drivers and devices and reinstall them, none have made much progress. I don't know what to do.

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