Windows 10 Brother Scanner issue with Windows firewall

J

JohnGoeppinger

I upgraded the printer driver on my Brother HL-2280DW printer (Windows 10 64 bit) without a problem with a wireless connection. However, the scanner driver will not load from the same upgrade. A Brother support rep successfully tested the scanner with the Windows fax & scan app before uninstalling and after reinstalling both drivers . He concluded that the Window firewall was preventing the scanner driver from uploading and advised contacting Microsoft Support. I would appreciate your help to get the scanner working again.

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